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Our Charter

Our Mission

To provide exceptional real estate services and experiences based on the highest standard of ethics, professionalism, values and client care.  We always act in the best interests of our clients and put their needs first and foremost.

We are dedicated to be at the forefront of property marketing and to provide tailored innovative solutions that fit our client’s individual property and situation to ensure the best possible outcome is achieved.

We continue to be committed to improving our competitive edge through ongoing education and innovations to enhance my knowledge of the marketplace and ways to better serve our clients unique needs now and in the future.

Our success will always be measured by the happiness and loyalty of our clients who create a long lasting stream of repeat business and referral of friends and family.

Our Vision

To be recognized as the luxury real estate services leader, trusted advisor and provider of innovative real estate solutions both locally and globally that exceed client’s expectations.  To create a team which operates in a business culture that is actively inspiring to both our clients and team members.

Core Values and Guiding Principles

How we conduct our business is as important to us as the results we are able to achieve for our clients.  Our core values capture the commitment not only to ethical, professional and responsible conduct but to the essence of real estate success for a win-win outcome.

The number one priority is how we leave our clients feeling.  This is what really matters to achieve a great business.  If we get this right everything else follows.

Always act with integrity

We always act with respect and treat others how we would want to be treated.  While we have the passion to exceed and the belief in our vision, it is of utmost importance to remain respectful of all at all times. This applies to all internally and for those with whom we externally interact.

We keep our promises and are committed to doing business the right way.  We strive to inspire trust based on honest, fair and ethical behavior.  Our client’s best interests are always top priority.

Deliver exceptional service at all times

We believe in delivering exceptional and incomparable service by focusing on client’s individual needs with the goal to exceed your expectations and aim to bring you a lifetime of successful real estate experiences.  The question we always keep top of mind.   Would they refer us to their family and friends?  Everything we do needs to aim at getting a “yes”.

Take pride and am committed to everything we do

We take great pride in delivering services of the highest quality and always go ‘the extra mile’ to meet clients’ objectives.  Our purpose is to prove genuine experiences create lifelong clients by maintaining relationships. There is no quick dollar in real estate and we believe that nurturing our clients and being 100% committed we will then be rewarded for many years to come. It is all about being totally transparent and helping people achieve their real estate goals.

We want to be held accountable for what we do and for where we are going.  I know if we believe in it enough and have the enthusiasm, passion and commitment to succeed, then anything is possible.

Have an entrepreneurial spirit and approach to business

We are passionate about becoming the unrivaled industry leader in the marketplace we serve by achieving superior results for my clients. We seek out new opportunities for clients, and take an entrepreneurial approach to delivering knowledge and value to enable our clients to make the best informed decisions.   We continue to improve our competitive edge through ongoing education and innovations.  We approach problems with a proactive, practical attitude, delivering innovative solutions to achieve client’s goals.

Communicate at the highest level

It is imperative to be a great communicator, and to be the best communicator you need to be a great listener. Listening is the key to effective communication in order to understand and get clarity on our client’s needs and goals. We believe in continually improving our communication channels. It is vitally important to keep clients and team members up to date with any feedback and issues. Conflicts often arise because of miscommunication and people presuming without asking. We strive to eliminate this.

We believe accountability and communication go hand in hand. The core of exceptional service is open honest communication and is vital in any relationship. It is all about delivering the truth. We will not tell you what you want to hear just because that is the easy way out in real estate. We will tell you what you need to hear. We aim to be 100% transparent in what I do.  At the end of the day, the dollars are important but even more important is how our clients feel.

Our Promise

To provide exceptional real estate services that drive unparalleled customer satisfaction and loyalty to create not only lifelong clients but lifelong relationships.

Work With Cheryl

Experienced and trusted, offering the highest level of expertise, service and integrity.

Cheryl Thompson possesses a track record shared by very few real estate professionals globally. Cheryl’s distinguished clients greatly benefit from her extensive experience.

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